Terms of service

These terms apply to your use of betaproof.io and the betaproof service (“betaproof”, “we”, “us”). By creating an account or using betaproof, you agree to them. If you use betaproof for an organisation, you agree on its behalf.

The service

betaproof generates AI personas and simulated testers, shows how they might react to your websites, products, content and apps, and helps you plan outreach and launches. We may add, change or remove features as the product develops.

AI output is a simulation

Personas, testers, workspaces, reactions and reports are generated by AI. They are not real people and their output is not real user research. It can be wrong, incomplete or inconsistent. Use it as one input to your decisions, not as a substitute for your own judgement or for testing with real users.

Your account

• You must be at least 16 and give accurate account details.
• Keep your sign-in details safe. You're responsible for activity on your account.
• Workspace owners control who joins their workspace and what members can access.

Your content

You keep ownership of the links, briefs and other content you submit, and of the reports and other output generated for you. You give us permission to store and process that content, and to send it to our AI and infrastructure providers, only as needed to run betaproof for you. You confirm you have the right to submit it. Our privacy policy explains how we handle personal data.

Acceptable use

Don't use betaproof to:

• break the law or infringe anyone else's rights;
• submit content you have no right to use, or that is unlawful, harmful or abusive;
• spam people, or contact them in breach of a platform's rules, using leads from outreach campaigns;
• present AI personas or their output as real people or real user research;
• attack, overload, scrape or reverse engineer the service, or get around its limits or security;
• resell or provide access to betaproof without our permission.

We may suspend or close accounts that break these rules.

Third-party sites

Outreach and launch features link to sites such as Hacker News, Reddit, X and product directories. Those sites have their own terms, and you're responsible for following them when you post or submit there.

Fees

If we introduce paid plans, we'll show the price and terms before you buy, and you won't be charged without agreeing to them.

Ending your use

You can stop using betaproof and delete your account at any time from Settings. We may suspend or end access if you break these terms, or if we stop offering the service, in which case we'll try to give you notice.

Disclaimers

betaproof is provided “as is” and “as available”. To the extent the law allows, we make no warranties about the service or its output, including that it will be accurate, uninterrupted, error-free or fit for a particular purpose.

Limitation of liability

To the extent the law allows, we aren't liable for indirect or consequential losses, or for lost profits, revenue or data, and our total liability for any claim about betaproof is limited to the greater of the amount you paid us in the 12 months before the claim and USD 100. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these terms. We'll change the date above, and for significant changes we'll let you know by email or in the app. If you keep using betaproof after a change takes effect, the new terms apply.

Contact

Questions about these terms? Email [email protected].